Wildcat Washing ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect from you, how we use it, and the choices you have regarding that information. By using our website or services, you agree to the terms below.
1. Information We Collect
Information you give us directly
When you submit our quote request form, send us a text or call, email us, or otherwise contact us, we may collect:
- Your first and last name
- Your email address
- Your phone number
- Your property address
- The service you are interested in
- Any additional information you choose to include in your message
Information collected automatically
When you visit our website, our hosting provider may automatically log basic technical information such as your IP address, browser type, the page you arrived from, and the time of your visit. This information is used for site analytics, security, and troubleshooting. We do not use this information to identify you personally.
2. How We Use Your Information
We use the information you provide only for the following purposes:
- To respond to your inquiry and provide you with a quote
- To schedule and perform the services you request
- To contact you about your service, including follow-up, scheduling, and invoicing
- To improve our services and respond to feedback
- To comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information only in these limited cases:
- Service providers: We may share information with trusted vendors that help us run our business — for example, the form processor we use to receive quote requests, or our website hosting provider. These providers are only permitted to use your information to perform services for us.
- Legal requirements: If required by law, court order, or to protect our rights or the safety of others, we may disclose information to comply.
- Business transfers: If we sell or transfer our business, customer information may be transferred as part of that transaction.
4. Text Messaging
If you contact us by text message — including by submitting our quote form, which may open your phone's messaging app — standard message and data rates from your carrier may apply. We will only use your phone number to respond to your inquiry and provide service-related communications. We do not send marketing or promotional text messages, and we will not share your phone number with third parties for marketing purposes. You can stop receiving messages from us at any time by replying "STOP."
5. Data Retention
We retain your information only as long as needed to provide our services, respond to your inquiries, fulfill business and legal requirements, and resolve any disputes. When information is no longer needed, we delete or anonymize it.
6. Your Choices
You may:
- Request a copy of the personal information we have about you
- Ask us to correct or update information that is inaccurate
- Ask us to delete information we hold about you, subject to any legal requirement to retain it
- Opt out of further communications by replying or letting us know
To make a request, contact us at (631) 997-3108.
7. Cookies and Tracking
Our website does not use advertising cookies or third-party tracking pixels. Our hosting provider may use minimal functional cookies necessary to deliver the site. You can disable cookies in your browser settings; doing so will not affect your ability to use our website.
8. Security
We take reasonable steps to protect the information you share with us, including using a reputable form processor and hosting provider. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with information, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our site or services after a change indicates your acceptance.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Wildcat Washing
Long Island, NY
Phone: (631) 997-3108